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Customer Testimonials
These days you can never be too sure about who you are buying from online. We hope you not only enjoy your shopping experience but feel safe too. At Hookah Life we treat every new customer with the same priority and courtesy as we did our last. If you still are not convinced just read some of the testimonials we have received over the years below.
If you wish to submit your own testimonial and receive an additional 5% Off coupon on your next purchase Click Here and submit to our contact page.
Hookah Freak Blended Shisha Tobacco
Hookah-Hookah Shisha Tobacco
El Nakhla Shisha Tobacco
Al Fakher Shisha Tobacco
Chronic Hookah Coconut Coals
“Thanks a lot man, I submitted my order. I was unaware of the sahara smoke surcharge but its no problem. It was my fault. Anyways thanks a lot for the quick reply and shipping fix. You've definitely got a stand up company and I would never hesitate to order from you again. Its tough to find costumer service this efficient. Keep your eye out for my Hookah-life review on hookahpro.
Thanks again!”
Evan, 8/28/09
El Nakhla Shisha Tobacco
Chronic Hookah Coconut Coals
“Thank you, Eugene! No rush. I'm in customer service bliss. Wow, service! I am happy to wait.”
Genie, 8/15/09
El Nakhla Shisha Tobacco
Tangiers Phunnel Bowl
“Got my first order! great communication with mike beck! great guy to deal with and awesome prices and SUPER FAST SHIPPING!! I cant wait to smoke out of my medium phunnel with my first time trying of el nakhla! so i guess all im trying to say is big ups to hookah life and in my eyes their up there with all the other big names!!!”
Abdel, 6/28/09
Mya Saray Bambino Hookah
Tangiers F-Line Shisha
Layalina Shisha
“Thanks for clearing that up, Eugene. This is still a super deal, and I appreciate all your help. You've been really great! I'll be sure to return to your site for all my future Hookah needs. Any chance you will ever carry a diffuser? If not, I'll have to research a DIY approach!”
Sarah, 6/15/09
“Thank you for the prompt response, not many vendors are very good at responding in a timely manner. I appreciate it.”
John, 6/11/09
Tangiers Noir Line Shisha Tobacco 250gm
Tangiers Medium Phunnel Bowl
“THANK YOU! My order was shipped so quickly! I have received everything - you rock! I am very appreciative and look forward to ordering from you again! xoxoxo” Amanda, 6/03/09
23” Triple Bubble Acrylic Hookah
“I smoke hookah mostly in groups and parties so I wanted something that wouldn’t break to easily. I called hookah life and spoke with Eugene, he told me acrylic is the way to go, then gave me a few options from what they had and even some options from other vendors! He told me about each hookah and what to expect. He really helped me out a lot. The order came quickly and I got exactly what I expected after talking to Eugene. Not many vendors would point you towards their competitors, but these guys really care. Really happy with what I got. PS. The new site looks great” Sandra, 5/13/09
74” Ultimate Khalil Mamoon Hose
“I heard a lot of great things about the Khalil Mamoon hoses, and wanted to try one out myself. I saw a few posts from hookah life on the topic and they seemed to know what they were talking about. I called them, asked a few questions, and placed an order with them over the phone. I got an order confirmation email within minutes, a tracking number the next day, and the product 2 days later. Even though my order was small, Eugene called me to see if everything came in tact and if I was happy with the quality. Now that’s service. A+ customer service and delivery speed!” Brian, 5/7/09
“Hookah life is awesome! When I decided to get a new hookah, I had no idea where to look. So after weeks of looking online, I found this website. Just after a few minutes of searching, I found this hookah that I fell in love with. And since I had never heard of this website I was a little uneasy and didn't know if it was reliable or not. I am so glad, I decided to order my hookah here because I got my ideal one and in addition, I received it within a few days! I would recommend this site to anyone shopping for hookahs because the service here is really amazing.” Josh, 5/5/09
33” Khalil Mamoon Pharonie Tri-Metal Hookah
“I got this as a birthday present. I called hookah life to ask a few questions and they answered all of them easy enough to understand and detailed enough to set up the hookah right. They also pointed me to their Hookah How To section and gave me some pointers on how to mix flavors. Although it was gift I'll be shopping with hookah Life in the future. Thanks guys!” Jacob, 4/27/09
“Looking forward to doing business with you again, your service and products are top-notch!” Victor, 4/22/09
Starbuzz Exotic Shisha Tobacco 250gm
“Hookah Life had expanded their product line to include Starbuzz, so it gave me a reason to try them out. Their Starbuzz selection was great, so I got what I wanted….2 kilos of Blue Mist!!! I got free shipping with my order which was nice. I ordered on Tuesday and got it on Friday. A lot of vendors carry the same products, but it’s the service that wins customers over. Great Job Hookah Life! ” Adam, 4/10/09
Hookah hose gasket and rubber vase gasket
“Highly recommended! You were knowledgeable and helpful in finding the right replacement parts for my Egyptian Hookah! Fast shipping.” Hal, 4/08/09
“I hear great things about Mya so I decided to get one myself. I didn’t want to spend a lot so Hookah Life pointed me in the right direction. I told them I didn’t have a lot to spend, so they gave me a 10% discount on my purchase so I could grab some tobacco and charcoal as well. I wasn’t expecting that kind of service but It really goes to show how much they care. I give them 5/5.” Ryan, 3/21/09
“Thank you for the tracking number! I am anxiously awaiting my delivery in the UK. I would just like to say HLife's customer service is awesome! You guys have been very informative and helpful.” Lang, 3/12/09
El Nakhla Shisha Tobacco 250gm
“I bought about 2 kilos of Nakhla from hookah life. Order was quickly processed and shipped next day. Very smooth order and quick shipping. This was my 4th time buying from these guys, and their service is always consistent.” Mohammed, 2/18/09
“Ordered these on Friday, and got them on Tuesday. I’ve ordered stuff late in the week from other vendors before, so I expected it sometime on Wednesday if not Thursday, so I was thrilled when they came a day earlier. Great service.” Julie, 2/05/09
“I can't remember the last time I have had service this good or fast. I finally have a trustworthy place to get my hard to find and understand hookah stuff. Your company is a great example of how business should be conducted. Well done from a new and very satisfied customer. Big bonus for explaining how to use the phunnel bowl and directing me to the how to section.” Doug, 1/17/09
“Finally decided to try these bowls out. I was having trouble getting the hookah to smoke right with the Phunnel so I called Hookah Life about it. They took me step-by-step and linked me to their Hookah How-To? Section in case I needed a reminder later on. Truly full service, exactly what you expect from a great vendor.” Dmitry, 1/17/09
“I bought a Mya Vortex from these guys a long time ago. I got a nice paycheck so I wanted to expand it to 4 hoses. I called these guys up, got the products I needed, and they even discounted the shipping for me for being a return customer. I’m a marketing major in college and these guys take customer loyalty seriously. Thank you for the great service Mike!” Nick, 12/15/08
“Thank you for the lightning fast shipping of my new KM Hookah plus other hookah goodies... got them in two days and they are fabulous!!! I live in a rural area and hookah stuff is hard to find. Really, really appreciate it! You guys rock!” Laura, 11/23/08
“Ordered from Eugene on Wednesday and received it Friday. Great service! Thanks Eugene! for the great price and service!” Corey, 10/17/08
Mya Saray hose adapter and hookah case
“So far you guys rock! Free shipping on my order, good prices, great stock, and the return policy is awesome - I won't need it. I knew exactly what I was buying, but it's nice to know just the same. I'll definitely be back! ” Daryl, 08/01/08
“As a hookah rookie I wasnt sure what to buy. Mike helped me choose the right hookah for my needs and I couldn’t be happier I took his recommendation! ” Heather, 07/12/08
“Super Fast Shipping! Great Support! Awesome seller who stands behind their products. ” Amber, 05/03/08
